Just a note to tell you how extremely pleased we were with the stand up job your team did this winter for us. The young ladies braved cold, bitter weather plus tonnes of snow. As a team, they performed top notch work. As building managers, we have experienced a few different landscape companies and have to say that you have proven to be the best. Keep it up! This shows your clients how much you love your job. The great, prompt service was greatly appreciated.
Robert & Mary Anna – Building Managers
We have a pool in our back yard, and for several summers now I have been considering adding trees along the fence line as well as extending the garden to add more colour throughout the year. I was most impressed with the exceptional customer service and responsiveness of Art Wood Enterprises and it was for this reason I chose to use their services. Chelsea came to see my back yard within a week of receiving my request for a quote and offered suggestions. She was very knowledgeable and listened carefully to what I wanted. Over the course of a week she worked patiently with me until we had a design that would enhance my yard and work best for the location. I appreciated the fact that Chelsea came to me rather than me having to go to her location. She provided me with a detailed outline of the costs and came back twice to help me select plants, mulch, etc. Within six weeks of contacting Art Wood Enterprises, the team arrived to transform my back yard. They turned up when they said they would and completed the job well within the time-frame. They cleaned up and left my yard and pool looking amazing. Art Wood Enterprises was not the cheapest option, but they were by far the most responsive, knowledgeable, professional and courteous. And their customer service was next to none – they really do take pride in their work, listen to their customer and go to great lengths to ensure satisfaction. I highly recommend them to you and plan to use them again to help with garden maintenance and future landscaping projects. A special thanks to Chelsea – you are amazing!!!
Sandra – Homeowner
There were many choices for our large landscaping project but wee are extremely happy we chose Art Wood. Yes, we were concerned about price and he was not the least but certainly not the most expensive. But that is only a factor at the end of the job. All through I am glad to say that he and all his staff excelled in all matters of work as well as time, consideration, and professionalism. There was nothing in our project that was beyond the scope of his expertise and all his staff were extremely willing to take whatever time was need to insure we were satisfied as well as the job was done properly. There were even several changes along the way and Art and his crew made us feel that we were the important ones and what WE wanted mattered most to them. Kudos for ART WOOD!
I will outline the scope of our work in full so that a complete picture is given. First we resodded the entire property. They went above and beyond in this as we left out the two side areas of the property. Art included this at his own expense simply to insure the work was not piecemeal. We were looking to save money; he looked at the work from the perspective of leaving his name and reputation on it. That was appreciated!
Next we had a sprinkler system installed. Numerous times Art came back to insure the work was done right and that all the zones were working properly and watering the plants and grass. Again, the work was done professionally and to our satisfaction. He NEVER made us feel that he was rushing us or had to move on to his next job. IN fact we were made to feel special! How different from so many out there where the customer is made to feel that we either don’t matter or the contractor is actually doing US a favour.
Following this we had a full landscaping job done with plants and bushes installed and arranged. Art’s wife added the “woman’s touch” and worked closely with my wife in both selecting and identifying what plants would go best where. Again, all was done with our satisfaction in view.
Lastly we had stone work installed in both the walkway and driveway. New front stone steps were also included in this work. Art took the time and made sure even when changes had to be made that we were happy. The work looks wonderful and we ARE very happy! I cannot say enough about all phases of the job that he did. I would highly recommend him and his staff for any phase or aspect of outdoor work and landscaping anyone would require from the smallest residential to the largest commercial jobs. Having contracted him now for two jobs, I am certain that Art Wood puts that same level of professionalism and desired customer satisfaction into every job he does. Would we use them again? We would use them without any hesitation and highly recommend them to everyone!
Shari – Proprietor/ Senior Property Manager
Hi, we live at *********** in Guelph, and we would like to thank your staff for the fantastic job that they do on our apartment property. Your staff is courteous and considerate when we are walking the property with our dogs, they stop their duties as we approach and walk by so as not to blow grass in our direction. They trim the pathways, they blow off the ground floor balconies, they sweep the parking lot, all over and above services. Before you folks arrived, we had a number of contractors which were very disappointing, they did not seem to care at all, your staff is not like that. Having you on our property makes our lives better. Thank you for your dedication to performing the job to great standards.
Steve – Building Manager
I would like to take this opportunity to both thank and recommend Art Wood Enterprises for their professionalism, hard work and attention to detail that they exhibited while transforming our front and back yards into the beautiful spaces that they currently are.
Tom and his excellent team worked hard all day to pull out old sod, weeds and generally clean up our entire outdoor space. They then provided us with a brand new lawn, and fully restored flower beds, complete with top of the line garden mulch. The attention to detail in the flower beds, and the immaculate clean-up job capped off an excellent landscaping experience.
Our sales representative was friendly, and accommodating, and the initial quote and all of the subsequent work was completed very efficiently.
Their motto is not verbiage; Art Wood Enterprises truly takes pride in their work!